Everything your shop needs, in one calm place
Twelve modules that work as one — from the calendar and pet records to checkout, staff and reporting. Turn on what you need, when you need it.
Your shop gets its own branded website
Showcase your services, team, and prices on a page customers can book from instantly. With a dedicated subdomain and zero web-design skills needed, your shop's site goes live in minutes.
- A branded subdomain, ready when you are
- Fully customizable services, team, and shop info
- Online booking built right in
We started LumiPaws because our own anxious rescue deserved better than a noisy, rushed groom. Today every dog and cat is greeted by name, handled gently, and sent home calm.
Meet the teamYour calendar fills itself
Pet parents book online at any hour, from any device. No phone tag, no double-bookings, no no-shows — every reservation lands on the right groomer, room, or run.
- 24/7 self-service booking, from any device
- Groomer, service, and time-slot choice
- Instant confirmations and arrival reminders
A calendar that balances itself
Drag-and-drop scheduling across staff, services, and rooms — with conflict detection that makes double-booking impossible.
- Drag-and-drop day, week, and staff views
- Color-coded by staff — see who's busy and free at a glance
- Works for grooming, boarding, daycare, and training
Sent before pickup, shared all evening
Before-and-after photos, service notes, and coat condition wrapped in a branded report pet parents actually open — building trust and rebooks with every visit.
- Before-and-after photo comparisons
- Service notes, products used, and next-visit advice
- One tap to rebook from the report
Light trim and de-shed treatment completed. Nails clipped — a little sensitive on the back paws, go gently next time.
Every client, at a glance
Search any client or pet in seconds. Visit history, pets, memberships, and notes live on one card — so your team always knows who is walking in the door.
- Fast search across clients, pets, and invoices
- VIP, member, and loyal tags for instant context
- Full visit history on every client card
Nothing slips through the cracks
Vaccine due dates, grooming cycles, birthdays, and follow-ups — tracked automatically and queued for the day they matter. One tap to send.
- Automatic vaccine and grooming-cycle tracking
- Birthday and follow-up reminders built in
- One-tap send, straight to the pet parent
Every pet, fully known
Vaccines, weight history, allergies, behavior notes, and past grooms in one record — so any staff member can pick up any pet's care instantly.
- Vaccination tracking with expiry alerts
- Allergy and behavior notes, front and center
- Full visit and groom history
Checkout takes seconds, and the day adds up
Ring up a groom, add the bag of treats picked up on the way out, take payment and close the ticket without leaving the appointment. Every sale stays attached to the pet and the client, so the day reconciles itself.
- One ticket for services, retail and add-ons
- Card, cash and split payments on the same sale
- Takings for the day summarised as you go
Everyone knows what they are doing today
Your team works from one calendar. Each person sees their own column, their breaks and the commission they earned, and a manager can reshuffle a day without a phone tree.
- Per-staff columns, working hours and time off
- Commission rules applied per completed service
- Permissions that match each role on the floor
Your price list, defined once
Set each service with its duration, its price and who is qualified to perform it. Change it in one place and the booking page, the calendar and the checkout all follow.
- Durations and prices per service and size
- Add-ons and packages that book as one visit
- Who can perform what, enforced on the calendar
Know which parts of the week carry you
Revenue, rebooking rate, no-shows and staff performance across any date range you choose. The figures come from work your team already recorded, not from a spreadsheet somebody remembers to update.
- Revenue by service, staff and date range
- Rebooking rate and clients who have drifted
- Exports your accountant can open
Bring back the clients who drifted
Build a list from real visit history — clients who have not been back, pets due for a groom, birthdays this month — and send something worth opening. No bought lists, no guessing.
- Segments built from your own visit history
- Birthday and lapsed-client campaigns
- See which campaigns actually brought pets back
Retail is on the way
POS, inventory, and an online store — built for pet retailers, coming soon to the same workspace.