The software that runs your pet shop

PawFora is cloud software for grooming salons, pet retailers and multi-location shops. Booking, scheduling, pet records, grooming reports and checkout live in one workspace — so the front desk, the grooming table and the till all read from the same page.

What it is

One workspace instead of five tools

Most shops start out with a paper diary, a spreadsheet of clients, a separate card terminal, and someone's phone full of reminder notes. It works until it doesn't — a double-booking, a missed vaccine date, a client who quietly stopped coming back.

PawFora replaces that pile with a single record for every pet and every client. A booking made online at midnight is on the groomer's column in the morning. The groom report written at the table is the same record the front desk checks out against. Nothing gets retyped, and nothing lives in one person's head.

A groomer working with a small dog in a bright, uncluttered salon
Core

Run the day

The six modules you touch every single day, from the first booking of the morning to the last checkout.

Smart Scheduling

A drag-and-drop calendar with conflict detection, so a double-booking cannot happen by accident.

Online Booking

Pet parents book themselves at any hour, from any device, straight onto your real calendar.

Pet Profiles

Vaccines, allergies, weight history and behaviour notes on one record any staff member can read.

Customer Center

Pets, visits, memberships and notes for each client on a single card, searchable in seconds.

Grooming Reports

Before-and-after photos and care notes sent to the owner before pickup, with one tap to rebook.

Invoicing

Take payment at pickup and reconcile takings for the day without retyping anything.

Growth

Bring pets back

What turns a first visit into a client who returns on cycle, without anyone having to remember the chase.

Custom Website

A branded booking site on your own subdomain, live in minutes with no web-design skills.

Reminders

Vaccine and grooming-cycle nudges queued automatically on the day they actually matter.

Marketing

Reach clients who have drifted away with campaigns built from your own visit data.

Operations

Know the numbers

The people, the price list and the figures behind them, for owners who would rather decide than guess.

Staff

Rosters, time off and commission for everyone working the floor, in one place.

Services

Your price list, durations and add-ons defined once and used everywhere.

Reporting

Revenue, rebooking rate and staff performance across any date range you choose.

How it works

Live in an afternoon

No migration project and no consultant. Most shops are taking real bookings the same day they sign up.

1

Set up your shop

Add your services, staff and opening hours. Your branded booking page goes live behind one link you can put anywhere.

2

Run the day

Bookings land on the calendar, each groomer sees their own column, and checkout takes seconds when the owner arrives.

3

Grow on autopilot

Reminders bring pets back on their cycle, and reports show which services actually carry your week.

Built on

What it runs on, and what that means for you

The parts you never think about until they break: where your data lives, who can see it, and whether the system holds up on your busiest Saturday.

Cloud-hosted

There is no server in your back room and nothing to install. Updates arrive quietly, and your data is backed up continuously.

Every device you already own

A browser on the front-desk computer, a tablet in the grooming room, your phone in your pocket — the same live data on all of them.

Encrypted and isolated

Traffic is encrypted in transit and each shop's data is kept separate from every other shop's. Role-based permissions decide who sees what.

Ready for a second location

Open another shop without switching systems. One HQ console, cross-store switching, and shared memberships and services.

Speaks your team's language

The console runs in your team's own language, so a new groomer is productive on day one instead of guessing at menus.

One login per person

Every staff member gets their own account with only the screens they need — front desk, groomer, or manager.

Who it's for

Built around how different shops actually work

A one-table salon and a six-location chain do not run the same day. Same software, different shape.

Independent grooming salons

One or two tables, a full book, and no receptionist. PawFora keeps the day moving so you are not answering the phone mid-groom.

Pet retail and supply shops

Services alongside shelves. Track what sells, who has not been back, and which clients are worth a call.

Multi-location chains

Several locations under one HQ console, with shared memberships, cross-store switching and consistent reporting.

What you get

The part after you sign up

Software is the easy half. Getting your existing shop into it is the part that usually goes wrong.

Help moving your data over

Send us the client and pet list you already keep and we will bring it across, so day one starts with real pets rather than an empty book.

Setup measured in hours

Services, staff and opening hours are the whole of it. Your booking page is live behind one link before the end of the afternoon.

Support that knows shops

Questions reach people who understand grooming workflows — not a generic queue that asks you to describe what a groom report is.

FAQ

Questions, answered

It runs in the cloud. You open a browser, sign in and work: no server to buy, no installer to run, and no version to upgrade by hand.

Whatever you already have. A computer at the front desk, a tablet in the grooming room and a phone in your pocket all work. Receipt and label printers are optional extras, not requirements.

Yes. Every staff member gets their own login, and each person sees only the screens their role needs: front desk, groomer, or manager.

Yes. PawFora runs in a browser on Windows, macOS, iOS and Android, so the device you prefer is the device you use.

You can export your client and pet records at any time. The data belongs to your shop, and you should never have to rebuild it by hand to move.

No. The same calendar handles grooming, boarding, daycare and training, and the service list is yours to define.

See it on your own shop

Every module is unlocked for 7 days. Set up your services and take a real booking before you decide anything.

Start 7-day free trial Look at the modules

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