Everything your shop needs, in one calm place
Twelve modules that work as one — from the calendar and pet records to checkout, staff and reporting. Turn on what you need, when you need it.
- Scheduling, booking and client records connected
- POS, invoicing and inventory that reconcile automatically
- Staff, services and reporting out of the same data
Your shop gets its own branded website
Showcase your services, team, and prices on a booking page customers can open instantly. With a PawFora address and zero web-design skills needed, your shop's page goes live in minutes.
- Your PawFora booking address, ready when you are
- Fully customizable services, team, and shop info
- Online booking built right in
We started LumiPaws because our own anxious rescue deserved better than a noisy, rushed groom. Today every dog and cat is greeted by name, handled gently, and sent home calm.
Meet the teamYour calendar fills itself
Pet parents book online at any hour, from any device. No phone tag, no double-bookings, no no-shows — every reservation lands on the right groomer, room, or run.
- 24/7 self-service booking, from any device
- Groomer, service, and time-slot choice
- A request lands on your calendar, confirmed by your team
A calendar that balances itself
Drag-and-drop scheduling across staff, services, and rooms — with conflict detection that makes double-booking impossible.
- Drag-and-drop day, week, and staff views
- Color-coded by staff — see who's busy and free at a glance
- Works for grooming, boarding, daycare, and training
Sent before pickup, shared all evening
Before-and-after photos, service notes, and coat condition wrapped in a branded report pet parents actually open — building trust with every visit.
- Before-and-after photo comparisons
- Service notes, products used, and next-visit advice
- A note suggesting the next visit
Light trim and de-shed treatment completed. Nails clipped — a little sensitive on the back paws, go gently next time.
Every client, at a glance
Search any client or pet in seconds. Visit history, pets, memberships, and notes live on one card — so your team always knows who is walking in the door.
- Fast search across clients, pets, and invoices
- VIP, member, and loyal tags for instant context
- Full visit history on every client card
Nothing slips through the cracks
Vaccine due dates, grooming cycles, birthdays, and follow-ups — tracked and queued for the day they matter. One tap to send.
- Vaccine and grooming-cycle tracking
- Birthday and follow-up reminders built in
- One-tap send, straight to the pet parent
Every pet, fully known
Vaccines, weight history, allergies, behavior notes, and past grooms in one record — so any staff member can pick up any pet's care instantly.
- Vaccine dates your team can see and act on
- Allergy and behavior notes, front and center
- Full visit and groom history
Checkout takes seconds, and the day adds up
Ring up a groom, add the bag of treats picked up on the way out, take payment and close the ticket without leaving the appointment. Every sale stays attached to the pet and the client, so the day reconciles itself.
- One ticket for services, retail and add-ons
- Card, cash and split payments on the same sale
- Takings for the day summarised as you go
Everyone knows what they are doing today
Your team works from one calendar. Each person sees their own column, their breaks and the work they completed, and a manager can reshuffle a day without a phone tree.
- Per-staff columns, working hours and time off
- Every completed service attributed to the person who did it
- Permissions that match each role on the floor
Your price list, defined once
Set each service with its duration, its price and who is qualified to perform it. Change it in one place and the booking page, the calendar and the checkout all follow.
- Durations and prices defined once, used everywhere
- Add-ons and packages that book as one visit
- Who can perform what, enforced on the calendar
Know which parts of the week carry you
Revenue, retail movement and stock position across any date range you choose. The figures come from work your team already recorded, not from a spreadsheet somebody remembers to update.
- Revenue by service, staff and date range
- Out-of-stock flagged from live stock counts
- Compare any two periods to see what changed
Coupons and loyalty that pay off at checkout
Set up a coupon in seconds — an amount or percentage off, with a validity window — and run a points programme so your regulars feel looked after. Both are redeemed and reconciled at the checkout, with no second system to maintain.
- Coupons with an amount or percentage off
- Loyalty points that grow with visits and spend
- Redeemed and reconciled at the till